Shipping and Returns


FREE Shipping:

Unlike many other companies that have special rules and lots of fine print, offers free shipping on all domestic orders over $30. This applies to all products on our website and even Beauty Professional accounts.

Just because shipping is free doesn't mean it should take a long time. Misa understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 4-5 business days.



If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be unused, in the state you received them, and in the original packaging). So if for whatever reason you're not happy with your purchase, just go through our self-service return process (via My Account).  Go to order history and view the order with the items you would like to return.  From there, you can click on the green return icon to start the return process.  It may take up to 48 hours for an update on your return request to appear.  - your domestic shipping costs are prepaid.


With Misa's 30 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.



Have questions? Prefer to order by Phone or Fax? The Misa Team is happy to help!
Call: 10:00am - 6:00pm, M-F

Email: Misa Team